Terms and Conditions

Overview

Skanda Vale, the Community of the Many Names of God – registered charity in England and Wales, with number 511166 and whose registered office is Skanda Vale, Llanpumsaint, Carmarthen, SA33 6JT – owns and operates this website.

For the purposes of these Terms and Conditions ‘we, our’ and ‘us’ refer to Skanda Vale. Use of ‘site’ refers to www.skandavale.org or www.skandavale.org.uk

Please review these Terms and Conditions carefully before using this website. Your use of this website indicates your agreement to be bound by these Terms and Conditions. If you are age 18 years or under, please get a parent or guardian to read through these terms and discuss them with you. Any changes to the terms will be posted on this page and will go into effect from the time posted onwards.

Site use

You agree to use our site with regard to all laws and regulations that apply. You also agree to use this site with regard to the terms and conditions listed on this page. You will not use this site to inhibit anyone else’s use or enjoyment (including by means of hacking or spamming). We hold the right to deny any user access to this site at any time.

Data protection

Any personal information you supply to us when you use this website will be used in accordance with our Privacy Policy.

Intellectual property and trademark rights

All material found on this site is copyrighted to Skanda Vale unless otherwise specified. You have the right to download and print the material found on this site. You do not have the right to reuse any of the material found here, without the express permission of the Charity. If you wish to gain permission to use the content found on the site, please contact us at [email protected] Any content rights not mentioned here are reserved by us.

Website content

If you have a complaint about any of the content or services provided on this site, you may contact Skanda Vale at [email protected] Please when doing so provide a clear description of the problem and its location, also be sure to include a means of contacting you.

Links and third-party sites

This site contains links to third-party sites whose material and content are not in our control and we claim no responsibility. We can not confirm or endorse the material of these sites and we hold no association with them. If you decide to access these links at any time you do so at your own risk and we take no responsibility. You may provide links to this website from any source. We asked that you label such links clearly and responsibly.

  • You may not link to this website and distort any of the information or material contained within.
  • You may not link to this site from a site containing pornography or distasteful material.
  • We reserve the right to ask you to remove any such links to this site.

Disclaimer

The information contained within this website is to provide general information. We try to make make sure the information provided is correct and accurate. However, we do not warrant the accuracy or completeness of this information. The information contained within may be out of date and we retain the right not to update it. We may update any content contained within at any time and reserve the right to do so.

We will try at all times to make sure that this site is error-free and functioning. We cannot however guarantee that this site or the servers it is situated on are error, bug and virus free. We will not be liable for any damage or data loss arising because of this.

Ordering from us

  • The products found on this site have been made to comply with all legal and safety requirements of the United Kingdom. If you order products from our site from outside the UK we take no responsibility for compliance with your local laws. Access to this site from outside the UK is done so with your own initiative.
  • Your details provided on payment including credit and debit card details will be held by us for processing reasons and if you wish for a refund or return of the product.
  • We will not be liable to you for any delay in delivering any services or order or for breach of our obligations if the delay or breach is due to acts of God, civil commotion, riots, malicious damage, floods, drought, fire, legislation, failure of ISP or telecommunications provider or any other cause beyond our reasonable control. This does not affect your statutory rights.
  • All orders are subject to availability and we reserve the right to refuse supply to any individual or company.
  • Shortly after we receive your order, we will acknowledge it by email, detailing the products you have ordered. This email is issued automatically and does not mean that your order is accepted.
  • Acceptance of your order for a product and completion of the contract between you and us will take place when we dispatch the product to you. Any products on the same order that we have not dispatched to you do not form part of that contract.
  • The price you pay is the price displayed on our site at the time we receive your order apart from where an error has occurred in displaying the price. While we try and ensure that all prices on our sites are accurate, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the products, you will receive a full refund.
  • All sizes and dimensions of products as indicated on our sites are approximate but we make every effort to make sure they are as accurate as possible. We have made every effort to display as accurately as possible the colours of the images that appear on our sites. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
  • We do not file details of your order for you to subsequently access directly on this website.
  • We take every reasonable care to ensure that all orders, donations and subsequent transactions are conducted via a secure link. However, the security of information and payments transmitted via the Internet cannot be guaranteed and as we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide.
  • All payments made to us are done so through Paypal inc. We will not be held responsible for any mistakes made on their part. You should consult their terms and condition, and their privacy policy at the time of payment.

Delivery

  • Any delivery timescales provided by us are subject to the availability of the product.
  • Your order will be processed within 24 hours of being received. Please leave up to 14 days for delivery.
  • If you are situated outside the UK, or there is an availability problem with your product, the delivery may take more than 14 days.
  • If your order has not been delivered within 30 days we will contact you to explain the reason why. In event of such circumstances, we may offer you a refund.
  • If the delivery location you have provided cannot be delivered to, we will contact you to inform you so.
  • We will not be liable to you for any delay in delivering any services or order or for breach of our obligations if the delay or breach is due to acts of God, civil commotion, riots, malicious damage, floods, drought, fire, legislation, failure of ISP or telecommunications provider or any other cause beyond our reasonable control. This does not affect your statutory rights.

Returns and cancellations

  • If we cannot supply you with the product you have ordered we may supply you with a substitute. If the substitute does not meet your approval you may return it and we will provide packaging costs.
  • You have the right to cancel products within 7 working days of receiving them. This right does not apply to perishable goods or CDs and DVDs once they have been removed from the packaging.
  • If you wish to cancel your order before it is dispatched then please contact us at [email protected]
  • If you wish to return a product please contact us at [email protected] We take no responsibility for the return delivery. For your safety, we advise you to use recorded delivery.
  • You are responsible for any return package costs, unless we have sent you a damaged or faulty product, or supplied you with a substitute product that does not meet your standards.

If you have any questions relating to these terms please contact us at: [email protected]andavale.org

These terms do not affect your statutory rights as a consumer. For information about your statutory rights visit: www.gov.uk/consumer-protection-rights

These terms were last updated in May 2022. Please keep a safe copy of them for your records.

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